Terms of Service

Last Updated: March 2026

Welcome to maestashop. By accessing or purchasing from our website maestashop.com, you agree to be bound by the following terms and conditions. Please read them carefully before using our site or placing an order.

1. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

These Terms constitute a legally binding agreement between you and maestashop. We recommend printing or saving a copy for your records.

2. Eligibility

By placing an order with maestashop, you confirm that:

  • You are at least 18 years of age, or have parental/guardian consent to make purchases

  • You are legally capable of entering into binding contracts

  • All information you provide is true, accurate, and complete

  • You are authorized to use the payment method provided

  • You are purchasing products for personal use, not for resale without our written consent

3. Account Registration

To access certain features of our website, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized use of your account

  • Providing accurate and complete information

  • Keeping your email address and other contact information up to date

We reserve the right to suspend or terminate accounts at our discretion, without prior notice, for violations of these terms or suspicious activity, including but not limited to multiple failed payment attempts, suspected fraudulent activity, or violation of any terms outlined herein.

4. Products and Availability

4.1 Product Descriptions
We strive to display our products — including our jumpsuits, bottoms, and dresses — as accurately as possible. However, we cannot guarantee that your monitor's display of any color, texture, or detail will be 100% accurate. Slight variations may occur due to:

  • Monitor settings and calibration

  • Photography lighting conditions

  • Fabric dye lots (minimal variation is normal)

  • Manufacturing differences

4.2 Sizing Information
We provide detailed size guides for all our products. Please refer to these guides before ordering, as sizing may vary between styles. We are happy to answer sizing questions before you purchase at maestashop01@outlook.com.

4.3 Availability
All products are subject to availability. We reserve the right to:

  • Modify or discontinue products at any time without notice

  • Limit quantities of any product per customer or per order

  • Correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability

  • Refuse or cancel orders containing products with quantity limits

4.4 Pre-Orders
If you purchase a pre-order item:

  • The estimated shipping date will be clearly stated on the product page

  • By placing a pre-order, you agree that the item may ship separately from other items in your order

  • Estimated shipping dates are subject to change due to manufacturing or shipping delays

  • Your payment method will be charged at the time of pre-order

5. Pricing and Payment

5.1 Pricing
All prices are listed in US Dollars (USD) and are subject to change without notice. The price charged for a product will be the price displayed at the time of order, except in cases of obvious error.

5.2 Price Errors
In the event of a pricing error, we reserve the right to:

  • Cancel the affected orders

  • Contact you to confirm whether you wish to proceed at the corrected price

  • Refuse to honor prices that are clearly erroneous

  • Issue refunds for cancelled orders

5.3 Taxes

  • Domestic orders: Applicable sales taxes will be added based on your shipping address and local tax laws

  • International orders: You are responsible for any customs duties, taxes, or fees imposed by your country

5.4 Payment
We accept the payment methods listed on our Payment Methods page. By providing payment information, you represent that you are authorized to use the designated payment method.

5.5 Payment Authorization
When you place an order, we may authorize your payment method for verification purposes. This may appear as a temporary hold on your account.

5.6 Order Cancellation
We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability issues

  • Errors in pricing or product information

  • Suspected fraud or unauthorized transactions

  • Violation of these Terms of Service

  • Orders that exceed reasonable quantity limits

If we cancel your order, we will notify you and issue a refund to your original payment method.

6. Shipping and Delivery

6.1 Shipping Policy
Shipping times and costs are outlined in our Shipping Policy, which is incorporated into these Terms by reference.

6.2 Risk of Loss
Risk of loss and title for products purchased pass to you upon delivery to the carrier. This means:

  • Once your order is in the carrier's possession, we are not responsible for lost or stolen packages

  • We will assist you in filing claims with the carrier

  • Claims must be filed within the carrier's required timeframe

6.3 Delivery Estimates
Delivery estimates are provided in good faith but are not guarantees. maestashop is not responsible for:

  • Delays caused by carriers, weather, or unforeseen circumstances

  • Customs processing delays for international orders

  • Incorrect addresses provided by the customer

  • Failed delivery attempts due to customer unavailability

6.4 Address Accuracy
You are responsible for providing an accurate shipping address. If an order is returned to us due to an incorrect address provided by you, you will be responsible for:

  • The cost of return shipping charged by the carrier

  • Reshipping costs for re-delivery

  • Any additional handling fees

7. Returns and Refunds

Our return and refund policy is detailed in our Returns Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms outlined there.

8. Intellectual Property Rights

8.1 Our Property
All content on this website, including but not limited to:

  • Logos, text, graphics, images, and product designs

  • Website layout, code, and software

  • Photographs of our jumpsuits, bottoms, and dresses

  • Brand names, trademarks, and trade dress

  • Slogans, marketing copy, and product descriptions

is the property of maestashop or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

8.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

8.3 Restrictions
You may not:

  • Reproduce, distribute, modify, or republish any content without our prior written consent

  • Use our trademarks or trade dress without permission

  • Copy or imitate our product designs

  • Use our images or content for commercial purposes

  • Frame or mirror our website on any other platform

  • Use automated means to access or scrape our website

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations

  • Infringe upon the rights of others

  • Upload or transmit viruses, malware, or harmful code

  • Attempt to gain unauthorized access to our systems

  • Use our website for any fraudulent or unlawful purpose

  • Interfere with the proper functioning of the website

  • Scrape, crawl, or copy content without permission

  • Impersonate any person or entity

  • Harass, abuse, or harm others

  • Post false or misleading reviews

10. Third-Party Links

Our website may contain links to third-party websites or services (such as payment processors, shipping carriers, social media platforms, or review sites) that are not owned or controlled by maestashop.

We have no control over, and assume no responsibility for:

  • The content, privacy policies, or practices of any third-party websites

  • Any damages or losses caused by third-party sites

  • The accuracy of information on linked sites

Your use of third-party websites is at your own risk and subject to their terms and policies.

11. International Use and Customs

11.1 Compliance with Local Laws
For customers outside the United States:

  • You are responsible for compliance with your local laws regarding importation of goods

  • Some items may be restricted in certain countries — please check before ordering

  • You confirm that the products you order can be legally imported to your destination country

11.2 Customs, Duties, and Taxes

  • Import duties, taxes, VAT, and customs fees are your sole responsibility

  • These charges are not included in our prices or shipping costs

  • Customs policies vary widely by country; please contact your local customs office for more information

  • maestashop is not required to mark orders as "gifts" or undervalue shipments

  • We declare the full value of all items as required by law

11.3 If You Refuse Delivery
If you refuse delivery due to customs fees or any other reason:

  • You will be responsible for original shipping charges

  • You will be responsible for any return shipping costs

  • You will be responsible for customs fees imposed on the return shipment

  • Refunds will be processed minus all associated costs

11.4 Customs Delays
International orders may experience customs delays. These are beyond our control, and we cannot predict or prevent them.

12. Disclaimer of Warranties

To the fullest extent permitted by law, maestashop provides this website and all products "AS IS" and "AS AVAILABLE" without any warranties, express or implied, including but not limited to implied warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Quality

  • Accuracy

We do not warrant that:

  • The website will be uninterrupted, secure, or error-free

  • Defects will be corrected

  • The site or server is free of viruses or harmful components

  • Products will meet your expectations (though we certainly hope they do!)

  • Product colors, textures, or details will be exactly as shown on your screen

  • Delivery times will be met

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

13. Limitation of Liability

To the maximum extent permitted by law, maestashop and its affiliates, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits, revenue, or savings

  • Loss of data, use, or goodwill

  • Personal injury (except where caused by our negligence)

  • Property damage

  • Business interruption

Arising from:

  • Your use or inability to use our website or products

  • Any conduct or content of any third party on our website

  • Unauthorized access to or alteration of your transmissions or data

  • Orders that are lost, stolen, or damaged after delivery to the carrier

  • Any products purchased through our website

Our total liability to you for any claim arising from these Terms or your purchase shall not exceed the amount you paid to us for the products in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless maestashop, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your access to or use of our website

  • Your violation of these Terms

  • Your infringement of any intellectual property or other rights of any third party

  • Any content you submit to our website

  • Your violation of any applicable laws or regulations

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in defending such claims.

15. Dispute Resolution

15.1 Informal Resolution
Before filing any claim, you agree to attempt to resolve the dispute informally by contacting us at maestashop01@outlook.com. We'll do our best to resolve the issue within 30 days.

15.2 Binding Arbitration
If we cannot resolve the dispute informally, you agree that any dispute shall be resolved through binding individual arbitration, rather than in court, except that:

  • You may assert claims in small claims court if they qualify

  • Either party may seek injunctive or equitable relief in court for intellectual property infringement

15.3 Class Action Waiver
You agree to bring any claims against maestashop only in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

15.4 Jury Trial Waiver
You waive any right to a jury trial in any proceeding arising out of or related to these Terms or your purchase.

16. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the "Last Updated" date revised accordingly.

Your continued use of the website after any changes constitutes acceptance of the new Terms. We encourage you to review this page periodically.

For material changes, we will provide notice through:

  • Email notification (if we have your email address)

  • A prominent notice on our website

17. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be deemed modified to the extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Returns Policy, constitute the entire agreement between you and maestashop regarding your use of our website and purchase of our products.

They supersede any prior agreements, understandings, or representations, whether written or oral, relating to the subject matter herein.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of maestashop.

20. Force Majeure

maestashop shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or pandemics

  • War, terrorism, or civil unrest

  • Government actions or orders

  • Labor disputes or strikes

  • Supplier or carrier disruptions

  • Internet or telecommunications failures

21. Electronic Communications

By using our website or communicating with us electronically, you consent to receive communications from us electronically (email, notifications on our website). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

22. Reviews and User Content

By submitting reviews, comments, or other content to our website, you grant maestashop a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that:

  • You own or control all rights to the content

  • The content is accurate and not misleading

  • The content does not violate these Terms or any third-party rights

23. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

📧 maestashop01@outlook.com

For legal matters, please include "LEGAL" in the subject line.

Thank You for Choosing maestashop!
We're honored to be part of your effortless wardrobe — providing chic jumpsuits, versatile bottoms, and stunning dresses that help you look and feel your best. Thank you for trusting us.

maestashop — style that refreshes.

With calm and confidence,
The maestashop Team